A Large Enterprise

 Example for a Large Organisation.

As mentioned we develop the programme under the five headings of:

  1. From Pre-Awareness to Awareness
  2. From Awareness to Knowledge
  3. From Knowledge to Implementation
  4. Implementation
  5. Maintenance

We have provided indicative costs in italics for items over and above membership of the DLN. We also provide a summary of costs and the projected time investment for the executives.

This plan is purely to give an impression of what might be involved. Obviously each organisation will develop their own unique plan.

 

From Pre-Awareness to Awareness – for CEO and senior executives

  • The annual DLN Conference (£175 per delegate)
  • Membership of various learning groups
  • Attendance at "Challenging our Paradigms" workshops
  • Various articles plus word of mouth

 

Awareness to Knowledge - for CEO and senior executives

  • Membership of CEO group by CEO
  • Attendance at evening courses on Deming's 14 points or on his New Economics book
  • Reference to video, audio tapes as well as bibliography.
  • Review of this web page and links, especially:
    • The Self Assessment Tool
    • The challenge – which leads onto:
      • Principles or theories which leads onto:
        • The Crux of the challenge
        • Comparing traditional with modern concepts
      • Methods
  • Two hour workshop with senior executives of the member organisation

 

Knowledge to Implementation

  • Identifying with the benefits of creating a learning organisation, with DLN assistance if required.
  • A two day training course “Opening Minds to New Possibilities” for senior staff (costs £2000 per course)
  • A research exercise from the DLN that considers the existing culture of the organisation. (cost £3000)
  • CEO and senior executives, with DLN, reviewing the findings of the research project.
  • Two day offsite workshops with senior executives, identifying the challenges and envisioning the future. This to include addressing aims and values of the organisation.  (Cost £2000, If international facilitators are requested this cost will range from £4000 to £20,000)
  • Meeting with senior executives, with DLN assistance, to decide to go forward 
  • Appointment of an internal staff member who will have responsibility to co-ordinate project.
  • Meeting with DLN officer and project co-ordinator to plan out the project. This meeting to determine the time and monetary investment that is to be committed to the project.
  • CEO and Senior Executives to review and approve detailed plan of project co-ordinator and DLN officer. The plan to identify measurement criteria.

 

Implementation

  • Secure a deployment Flowmap software (Cost approx £1000)
  • Secure a control chart software (Cost £600)
  • Communication to all staff of the intent to create a learning organisation

The following assumes that the implementation plan is to progress by identifying three project areas at a time.

  • Half day work shop with staff involved in the learning projects. (Cost if DLN are involved £400)
  • DLN officer listens to staff and records actual system in the project area in flow chart form. (Cost £1000 per project - £3000)
  • The company set up improvement groups to study and improve the systems. These groups to meet on a monthly basis. They are likely to meet for 12 months.
  • Facilitation by DLN officer of improvement groups. (Costs £250 per group meeting - 12 x 3 x £250 = £9000)
  • Training in the use of Deployment Flow maps and Control charts and analysis tools (Costs – formal training course £750 – though training is likely to occur in the course of improvement group meetings)
  • The design of a formal learning and enabling system with DLN assistance (Cost £750)
  • The determination of a system of measurement for the systems being studied. (Costs incorporated in improvement group support)
  • The collection of data reflecting effectiveness of systems being studied. (Costs incorporated in improvement group support)
  • Analysis of data using control charts (Costs incorporated in improvement group support)
  • Involvement of project manager and project leaders in the Systems and Data Learning groups of the DLN (Costs included in DLN membership fee)
  • On a quarterly basis the project to be reviewed by the CEO and his senior management team. This review to ensure that the time investment of the project plan is being made available and that the project is providing the benefits as planned.
  • At quarterly strategy meetings, with senior executives to identify and challenge the thinking of the organisation, with the assistance of the DLN. (Costs £250 per meeting)
  • Continue the above process, project by project, until all areas of the company have been addressed. With each re-iteration less and less assistance from the DLN will be required.

 

Maintenance

Progressing the thinking of the organisation is a long term process. We recommend the following:

  • The quarterly strategy meetings where, with DLN assistance, the enterprise continues to challenge the underlying assumptions of the organisation.
  • The continued expansion of the improvement groups till they cover the whole operation of the company
  • The continued attention to the learning system
  • Auditing the new systems to avoid regression
  • Continued learning from training courses such as:
    • Improvement tools such as Cause & Effect diagrams, Time plots, Pareto analysis, Six Thinking Hats etc (1 day course £750)
    • Dialogue and the development of listening skills (1 day course £1000)
    • SPC and the analysis of data (1 day course £1000)
  • Continued membership of all the DLN learning groups. By this stage the company will be bringing their practical experiences to the membership and be in the mode of learning from teaching
  • Regular revisiting values, vision and underlying assumptions.

 

 

 

 

Summary Costs

1st Year costs:

  • Membership of DLN                                                  £4000
  • Conference - 8 delegates                                          £1400
  • Opening minds course                                              £2000
  • Research existing culture                                         £3000
  • 2 day off site w/s on aim, values, vision etc             £2000
  • Flowmap software                                                  £1000
  • Control Chart software                                           £600
  • Half day w/s with improv. group members              £400
  • Flowmapping systems 3 x £1000                           £3000
  • Facilitation of improv. groups 3 x12 x £250        £9000
  • Learning systems design                                        £750
  • Quarterly strategy meetings                                £1500

                                              Total      £28,650

 

 

1st year staff time after decision to implement

  • Project Manager                         120 days
  • Improvement Group                   12 days per member
  • Senior Executives                          6 days
  • CEO                                                12 days

 

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